In this programme, participants learn the difference between an Inward Mindset and an Outward Mindset and begin to see the extent to which they have been operating and leading from an Inward Mindset. With their understanding of the negative effects of an Inward Mindset, this discovery awakens within participants a desire to change to an Outward Mindset approach.
Participants learn a series of conceptual frameworks that educate them about both an Inward Mindset and an Outward Mindset. They then are taught how to leverage these frameworks to assess and plan their work with others in a way that overcomes conflict and invites collaboration. Finally, they begin to implement a series of tools to move them more fully to an Outward Mindset way of working. As a result, participants begin working in a far more collaborative manner and become focused on achieving results that are important to the organisation as a whole. Participants also develop a mentality of responsibility in their work rather than one of blame.
This collective application by participants throughout the organisation enables the organisation to achieve breakthrough results and experience substantial and sustainable improvements in key areas such as leadership development, team effectiveness, customer satisfaction, change management, collaboration, and conflict resolution. (Note: This program can be split into two separate one-day programs-Developing an Outward Mindset and Implementing and Outward Mindset. Also, the Day 1 program, Developing an Outward Mindset, can be delivered in a truncated form in four hours. Be aware, however, that Developing an Outward Mindset is necessarily weighted more heavily on learning the concepts. Implementing an Outward Mindset is then weighted more heavily on immediate and practical application.)
Developing and Implementing an Outward Mindset
Arbinger's "Developing and Implementing an Outward Mindset" programme equips participants with a set of tools, frameworks and maps that will enable them to:
In person facilitated session 2 days (13+hrs) of content
Typical Group Size | 8-25 people
AGENDA DAY 1:
AGENDA DAY 2:
Essential for leaders and employees
Some groups may choose to read or have read The Outward Mindset.
The book is included in the course material
Required Materials | Developing and Implementing an Outward Mindset handbook
Related Courses | Outward Mindset Skills for Leaders and Managers and Leading with an Outward Mindset
In this workshop, leaders acquire tactical management tools that ensure they and their employees continually work with an outward mindset. Participants learn to assess their own effectiveness in growing and developing their teams. They also learn how to manage in a way that promotes an outward mindset throughout the employee life cycle. They improve their leadership and management skills through the following tool sets:
|Selection and Onboarding Tools-Tools to assess the capabilities and mindset of potential hires, set performance expectations, and ensure successful onboarding.|
|Performance Management Tools-Tools that equip managers to help employees prioritize responsibilities and hold themselves accountable through structured performance conversations.|
|Correction and Discipline Tools-Conversation templates to provide helpful correction, resolve conflicts, and terminate employment if necessary.|
Leaders will learn to:
This course is appropriate for:
Please note: Arbinger courses are not for independent consultants or trainers. Attending this course does not give license to teach this content. If you are an independent consultant or trainer and have questions, please call us.
Outward Mindset Skills for Leaders handbook
Participants must have attended the two-day Developing and Implementing an Outward Mindset course.
We conduct public Outward Mindset Skills for Leaders workshops on a regular basis in Salt Lake City, UT, and Washington, DC. The Outward Mindset Skills for Leaders public workshop is $495 per participant. Special pricing is available for federal government agencies with GSA purchasing capability. Please contact us for more information.
Click "Register Now" for the full schedule of upcoming sessions.
Developing and Implementing an Outward Mindset
Advanced Facilitator Training (Train-the-Trainer) TTT | Becoming a certified Arbinger Facilitator for your organisation is rewarding - personally and professionally. It involves the following five basic steps:
Once certified, facilitators are licensed to offer Arbinger training to members of their employing organisation only.
2 days (24+hrs) of content
Group Size | Maximum of 8 delegates
During the 2-day training participants will learn:
Before you may register for this course, you will need to apply. For questions regarding certification and licensing, please contact at email@example.com
Advanced Arbinger Facilitator Training is an advanced training programme that explores the breadth and depth of Arbinger's ground-breaking work. We ask that participants come prepared to deepen their understanding of Arbinger's material and explore its application to their personal and professional lives. You need to have done the following before you may attend any advanced training:
On successful completion of the five-day course, facilitators are certified to use the Arbinger material (Developing and Implementing an Outward Mindset) in their employing organisations only. Arbinger will sign a contract with the individual and company before attending the training, which will outline the scope of delivery, including what material they may use and the cost of training material for each delegate they will train.
Employing organisations are required to purchase a minimum of 20 participant manuals (training packs) directly after the training. In the event of employment termination or a change of company, the facilitator is not automatically certified to deliver Arbinger material to their new organisation. The new company must first sponsor the trainer and enter into a new trainer agreement with Arbinger.
Please keep in mind that this course is for employees who will offer Arbinger's training component in their organisation. This course is not for independent consultants, coaches or other external organisational development service providers.
Leaders, managers and those responsible for organisational growth
Developing and Implementing and Outward Mindset Facilitator handbook